pc/MRP Technical Support

by Software Arts, Inc.

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Telephone Support
Call Us: 1-408-226-7321
8-12 & 1-5 PT   M-F
Remote-In Support
Click for
Remote-in-Support
(Call us first)
Email Support
Click to Email Us
support@pcmrp.com
Outside the US
Call pcmrp_support

We also have the following support areas available on-line:

  • MRP 101 - provides a brief overview of each module through slideshows and videos.
  • IT 101 - provides information concerning various aspects of using pc/MRP in a single and multi-user environment.
  • Visual FoxPro 101 - provides help with commands and usage of Microsoft's Visual FoxPro language.
  • Support Files - downloadable reports and utilities.
  • pc/MRP Manual - current downloadable manual in PDF format.
  • Click here for our EDI Specifications: 810  850  855
  • You will find the company BLOG here!

pc/MRP Support Package Overview

  • A 1-year Software Arts. Inc. support contract ($745.00 USD) contains:
    • 6-hours cap of support time
    • Immediate upgrade to current version
    • All major updates to pc/MRP
  • All revisions to your currently supported version are always free.
  • In addition to providing phone and email support, we are now able, with your permission, to remotely access your computer to help solve any problems you may be having with your copy of pc/MRP. Read our Support Policy
  • IMPORTANT POLICY CHANGE: Companies whose support contract has been expired for more than 1 year will be charged an additional $200.00 for each year skipped up to a maximum of $1,500 for a new support contract.

pc/MRP Trial/Demo

  • Each product trial starts off with 60 minutes of support time to help the customer get started with the workings and implementation of pc/MRP.
  • Free support expires after 1 year or when the 60 minutes are used up.

pc/MRP offers an option to view an online demo on our computer (call Software Arts first):

  • Software Arts, Inc. can provide an online pc/MRP demo by allowing you to view our computer's demo system as we demonstrate the product.
    Your technical support person will ask you to link to pc/MRP's demo viewer then enter the support key that will be provided to you.

pc/MRP support files

Earn free pc/MRP technical support

  • To earn free technical support through our customer referral program click here.

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